new star matka
new star matka
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This app is available for your device
new star matka
This app is available for your device
Contact
+91 5208865803
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new star matka?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to log in securely. This eliminates the need for a password or email, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a strong internet connection. Wait for a reliable signal and then click on "send OTP" to allow the process to complete. If the OTP doesn't arrive within the allotted time, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the new star matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, not for bonus rewards. Earnings from gaming are the only funds eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are filled out and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This wait time may be longer than the initial processing time due to payment issues.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings in gaming activities and cannot withdraw them. The funds earned from playing games with the bonus amount can be withdrawn. This allows you to use the bonus as intended for gaming, while still being able to access the funds you've earned.
Q5: Withdraw failed, money did not come, what should I do?
To find out why your withdrawal request is failing, check your transaction history in the settings. If it's pending, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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